Terms, Conditions,
and Policies
These terms set out the legal rights and obligations for both us and you in relation to our services. Please read each of these policies carefully.
General
Terms of Service
The legal terms on which we supply web hosting, managed WordPress hosting and reseller hosting to you.
Learn moreWebsite Terms of Use
The terms of use on which you may make use of our website, whether as a guest or a registered user.
Learn moreService Level Agreement
Our uptime commitment and service credits for web hosting, managed WordPress hosting and reseller hosting.
Learn moreCookie Policy
How we collect, store, use and share information collected by cookies on this website.
Learn morePrivacy Policy
How we look after your personal data, your privacy rights, and how the law protects you.
Learn moreData Processing Agreement
The terms on which we process personal data on your behalf when providing services to you.
Learn moreWeb Hosting
Web Hosting Acceptable Use Policy
The acceptable use rules and resource limits for our shared web hosting plans.
Learn moreManaged WordPress Hosting
Managed WordPress Acceptable Use Policy
The acceptable use rules, resource limits and managed WordPress specific terms for our WordPress hosting plans.
Learn moreReseller Hosting
Reseller Hosting Acceptable Use Policy
The acceptable use rules, resource limits and reseller specific responsibilities for our reseller hosting plans.
Learn moreVPS Hosting
VPS Hosting Terms of Service
The specific terms on which we supply VPS and cloud compute services, including billing, backups and liability.
Learn moreVPS Hosting Acceptable Use Policy
The acceptable use rules for root access, unmanaged infrastructure and outbound network abuse.
Learn moreVPS Hosting Service Level Agreement
Our per-VM uptime guarantee and service credit schedule for VPS and cloud compute services.
Learn more